Terms and Conditions

Last Updated: 20.02.2025

Welcome to Erax! These Terms and Conditions ("Terms") govern your access to and use of the Erax trading platform, including our website, mobile applications, and related services (collectively, the "Platform"). By using our Platform, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Introduction

1.1 Erax provides a cryptocurrency trading platform for users to buy, sell, and trade digital assets.
1.2 These Terms form a legally binding agreement between you ("User") and Erax.

2. Eligibility

2.1 You must be at least 18 years old to use the Platform.
2.2 You confirm that you are legally allowed to trade cryptocurrencies under your local laws.
2.3 You agree to provide accurate and complete registration information.

3. Account Registration & Security

3.1 You must register for an account to access certain features of the Platform.
3.2 You are responsible for maintaining the confidentiality of your login credentials.
3.3 Any unauthorized access to your account must be reported to us immediately.

4. Trading & Transactions

4.1 All transactions are final and cannot be reversed once executed.
4.2 Trading fees and withdrawal limits apply and are subject to change.
4.3 You understand that cryptocurrency markets are highly volatile and that Erax is not responsible for any trading losses.

5. Fees & Payments

5.1 Fees for trading, deposits, and withdrawals are published on our Fee Schedule page.
5.2 By using the Platform, you agree to pay all applicable fees.

6. Compliance & Legal Requirements

6.1 Users must comply with all applicable laws and regulations related to cryptocurrency trading.
6.2 Erax reserves the right to conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
6.3 If required by law enforcement, we may suspend or terminate accounts involved in illegal activities.

7. Risk Disclosure

7.1 Cryptocurrency trading involves high risk. Prices can fluctuate significantly.
7.2 Erax does not provide financial, investment, or legal advice.
7.3 You acknowledge that you are trading at your own risk.

8. Security & Data Protection

8.1 We implement industry-leading security measures to protect user data and funds.
8.2 Users are responsible for securing their accounts and enabling two-factor authentication (2FA).
8.3 Erax will not be responsible for any losses due to unauthorized account access caused by user negligence.

9. Prohibited Activities

Users agree not to:

• Engage in fraudulent or illegal activities.
• Use the Platform for money laundering, terrorist financing, or illicit purposes.
• Attempt to hack, manipulate, or exploit the system.
• Violate any applicable laws or regulations.

10. Termination & Suspension

10.1 Erax reserves the right to suspend or terminate your account if we detect suspicious activities.
10.2 Users may request to close their accounts, subject to compliance with any outstanding obligations.

11. Limitation of Liability

11.1 Erax is not liable for:

• Any losses, damages, or interruptions resulting from cyberattacks, technical failures, or market volatility.
• Any loss of profits due to trading decisions made by users.
• Delays or disruptions in service beyond our control.

12. Governing Law & Dispute Resolution

12.1 These Terms shall be governed by and interpreted in accordance with Jurisdiction laws.
12.2 Any disputes arising from the use of the Platform shall be resolved through arbitration in Jurisdiction.

13. Changes to Terms

13.1 Erax may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.
13.2 Users will be notified of significant changes via email or website announcements.

14. Contact Us

If you have any questions regarding these Terms, please contact us.